WhatsApp support at scale
Turn WhatsApp into a high‑velocity support desk — without device limits or bans.
Inkitaho replaces the fragile WhatsApp Business app with a modern workspace built for teams, speed, and compliance.
Live overview
Team inbox
8 agents online · 132 conversations · 97% response rate
Response time
1m 42s
Avg across all agents
Quality rating
High
Safe sending status
The problem
WhatsApp Business was built for a phone — not a support team.
No team visibility
Support teams share one phone number and lose accountability. You can’t see who replied, who stalled, or why a customer churned.
Phones freeze at scale
Once volume passes ~200 messages/day, WhatsApp Business slows down and freezes. That’s a hard ceiling for growth.
Suspicious activity bans
High‑velocity spikes to new contacts trigger flags and sudden bans with no warning or recourse.
The fix
A shared inbox built for high‑velocity support.
We combine team workflows, delivery safeguards, and analytics so you can scale without bans or freezes.
Shared inbox, real ownership
Every reply is attributed to an agent. Assign conversations, track outcomes, and keep a clean audit trail.
High‑velocity messaging
Handle bursts of inbound and outbound without device limits or app freezes.
Quality‑safe delivery
Smart pacing, opt‑in tracking, and guardrails that prevent ban‑worthy spikes.
Routing that feels instant
Auto‑route by topic, priority, region, or language so customers get answers fast.
Templates without pain
Policy‑aware templates and quick replies that keep your quality rating high.
Analytics you can act on
Response time, resolution rate, and agent performance in one view.
Step 1
Connect your number
Bring your WhatsApp Business number into a shared workspace your team can access.
Step 2
Invite your agents
Add roles, assign threads, and reply from a single inbox in minutes.
Step 3
Scale safely
Increase volume without bans using built‑in velocity controls.
Ready to scale WhatsApp support?
Get early access to Inkitaho and replace phone‑based chaos with a real support platform.
Prefer WhatsApp? Send “Hi” and we’ll connect you with the team.